Terms & Conditions daun123 — Complete Guide to Using Malaysia's Betting Platform

In this Terms & Conditions document, the following words and phrases carry the meanings defined below unless the context requires otherwise:

• "daun123" refers to the online sports betting and casino platform accessible via https://daun123.asia and any associated mobile applications.
• "Member" or "You" refers to any individual who has registered an account on daun123 or is currently using the platform's services.
• "Account" refers to the personal account registered by a Member on daun123 to access the platform's services.
• "Bet" refers to any monetary wager placed by a Member through the daun123 platform on any sports match or event.
• "Balance" refers to the total funds held in a member's Account at any given time, including deposited funds and any winnings that have not yet been withdrawn.
• "Bonus" refers to any credit, offer, or reward made available by daun123 to Members under specified conditions.
• "Services" refers to all products, features, and content provided by daun123, including Sports Betting, online casino, live betting, betting tips, and more.

To register and use daun123's services, you must meet all of the following eligibility requirements:

• You must be at least 18 years old at the time of registration. daun123 takes underage gambling seriously and reserves the right to request age verification documents at any time.
• You must be an individual with full legal capacity to enter into a legally binding agreement.
• You are responsible for ensuring that your use of daun123's services does not violate any laws or regulations applicable to you based on your location or jurisdiction.
• You are not currently on any self-exclusion list imposed by a relevant regulatory body.

Registering a daun123 account is straightforward and free. However, there are several important rules that must be followed:

• One account per individual: Each individual is permitted to hold only one active account on daun123 at any time. Registering multiple accounts is a serious violation and may result in all associated accounts being suspended without prior notice.
• Accurate information: You must provide your full name, phone number, email address, and date of birth accurately during registration. Incorrect or misleading information may cause issues when processing withdrawals.
• Password confidentiality: You are solely responsible for keeping your account password confidential. daun123 will never ask for your password through any communication channel. You are responsible for all activity that occurs under your account.
• Identity verification: daun123 reserves the right to request identity verification documents (national ID, passport, or Malaysian identity card) at any time, particularly before processing withdrawals above certain limits.

By completing the registration process, you confirm that all information provided is accurate, that you meet the eligibility requirements, and that you agree to be fully bound by these daun123 Terms & Conditions.

Daun123 supports a range of local Malaysian payment methods for members' convenience. All deposit transactions are subject to the following terms:

• Accepted payment methods: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks, and other participating banks).
• Minimum deposit amount: RM 10 for all payment methods. No general daily maximum deposit limit is set, though limits may apply based on your account verification level.
• Processing time: Deposits via e-wallet (Touch 'n Go, GrabPay, Boost, ShopeePay) and DuitNow are credited to your daun123 account within seconds to two minutes. FPX deposits are typically credited within five minutes, depending on your bank's system.
• Transaction fees: daun123 does not charge any processing fees for deposits. However, your e-wallet provider or bank may apply their own transaction charges, which are beyond daun123's control.
• Currency: All transactions on daun123 are conducted in Malaysian Ringgit (RM / MYR). Foreign currencies are not accepted.
• Funds from legitimate sources: You confirm that all funds deposited into your daun123 account are from legitimate sources and are not proceeds of any unlawful activity.

The withdrawal of winnings from your daun123 account is subject to the following conditions:

• Minimum withdrawal amount: RM 50 for all methods. Withdrawal requests below this amount will not be processed.
• Withdrawal method: Withdrawals may only be made to the same payment method used for your most recent deposit, or to a method verified under your account. This is a security measure to prevent money laundering.
• Processing time: Withdrawals to e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay) and DuitNow are processed within 3 to 15 minutes after approval by daun123. Withdrawals via FPX to a bank account are processed within one business day.
• Identity verification: daun123 reserves the right to request identity verification documents before approving a withdrawal, particularly for requests exceeding RM 3,000 in a single day or where suspicious activity is detected on the account.
• Bonus wagering requirements: If your balance includes bonus funds that have not yet met the wagering requirements, that portion of the bonus cannot be withdrawn until the wagering conditions are fully satisfied.
• Withdrawal holds: daun123 reserves the right to suspend or reject any withdrawal request if there is evidence of bonus abuse, fraud, or any activity that violates these Terms & Conditions.

Daun123 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to the following general conditions, in addition to the specific terms stated in each individual promotion:

• Welcome Bonus: A welcome bonus of up to RM 200 (100% on your first deposit) is available to new members who register and make a qualifying first deposit. This bonus is subject to minimum wagering requirements before any withdrawal can be made.
• Wagering requirement: All bonuses received must be wagered the specified number of times (typically between 5x and 20x depending on the promotion) before a withdrawal is permitted. The exact wagering requirement is stated in each promotion's terms.
• Bonus time limit: Bonuses have a set validity period. Any unused bonus or unmet wagering requirements within that period will expire automatically and be credited back to the platform.
• One bonus per promotion: Each promotion may only be claimed once per member, per household, per device, or per IP address, depending on the terms of that promotion.
• Market exclusions: Certain bets on specific markets or matches may not count towards fulfilling bonus wagering requirements. Details are stated in the terms of each promotion.

All betting activity on the daun123 platform is subject to the following general rules, in addition to the specific rules applicable to each sport or market type:

• Valid bet: A bet is considered valid once it has been received and confirmed by the daun123 system. You will receive a reference number as confirmation for every successfully placed bet.
• Odds error: In cases where incorrect odds were displayed due to a technical or human error, daun123 reserves the right to void any bets placed at those incorrect odds. Affected members will be notified and their stake will be refunded in full.
• Match cancelled: If a match is cancelled or not completed in accordance with the relevant competition rules, all pre-match bets will generally be voided. The specific rules for such situations vary by sport and are detailed in the sport-specific rules guide on daun123.
• Live betting: Live bets confirmed by the system cannot be cancelled by members. Any technical issues encountered during a live betting session must be reported to daun123 support within 24 hours.
• Market abuse: daun123 monitors all betting activity to detect suspicious patterns. Members found to be involved in market abuse, including malicious arbitrage, may face betting limits, account suspension, or voided winnings.
• Final result: All betting-related decisions made by daun123 are final and binding, unless a demonstrable error is identified.

Your account security is a shared responsibility between you and daun123. The following security guidelines and rules must be observed:

• Password confidentiality: Never share your account password with anyone, including family members. The daun123 support team will never ask for your password in order to assist you.
• Two-factor authentication (2FA): daun123 encourages all members to enable 2FA in their account settings. This additional security layer protects your account from unauthorised access, even if your password has been compromised.
• Suspicious activity: If you notice any unrecognised activity in your account, contact daun123 support immediately. Your account can be temporarily frozen during the investigation to protect your balance.
• Safe devices and networks: daun123 recommends accessing the platform only through secure devices and networks. Avoid using public WiFi without VPN protection when logging into your daun123 account.

Daun123 is not liable for any losses resulting from a member sharing their login credentials, using an unsecured device, or failing to report suspicious activity promptly.

A daun123 account may be terminated or suspended in the following circumstances:

• At the member's request: You may request account closure at any time by contacting daun123 support. Any valid remaining balance will be processed for withdrawal before the account is closed, subject to all applicable bonus wagering requirements.
• Breach of Terms & Conditions: daun123 reserves the right to suspend or terminate any account found to be in violation of these Terms & Conditions, including cases of multiple account registrations, fraud, bonus abuse, or the provision of false information.
• Illegal activity or fraud: Accounts found to be involved in illegal activity or attempts to defraud daun123 or other members will be terminated immediately with no right of appeal, and the matter may be reported to the relevant authorities.
• Inactive accounts: Accounts that show no login activity for more than 12 consecutive months may be classified as inactive. An administration fee may be applied to inactive accounts after the designated period, subject to prior notice.

Daun123 strives to keep the platform running smoothly and reliably at all times. However, there are certain limitations on daun123's liability that you should be aware of:

• Service disruption: daun123 does not guarantee that the platform will operate without interruption at all times. Scheduled maintenance or technical emergencies may cause temporary disruptions to the service. daun123 is not liable for any losses arising from the inability to access the platform during such periods.
• Betting tip information: Betting tips, analysis, and guides provided in the daun123 Betting Tips section are for informational and entertainment purposes only. daun123 makes no guarantee of profit and accepts no responsibility for any financial losses arising from the use of such information.
• Odds change: Odds displayed on daun123 are subject to change at any time before a bet is confirmed. daun123 is not liable for any losses arising from odds changes that occur before your bet is processed.
• Total liability cap: In all circumstances, daun123's maximum liability to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Daun123 is fully committed to promoting responsible gambling. We believe Sports Betting should be a healthy source of entertainment, not a cause of harm. This commitment is reflected in a number of concrete measures we have put in place:

• Responsible gaming tools: All daun123 members have access to a comprehensive set of self-control tools, including daily/weekly/monthly deposit limits, betting limits, loss limits, and temporary or permanent Self-Exclusion.
• Loan prohibition: daun123 strictly prohibits members from using borrowed money, essential savings, or any funds they cannot afford to lose for betting. We encourage members to set limits that reflect their personal financial situation.
• Professional support: Members who feel that gambling is beginning to affect their lives are encouraged to use the Self-Exclusion feature and seek professional help. Information on support resources is available on the Responsible Gaming us.
• Minor protection: daun123 employs multiple measures to prevent individuals under 18 from accessing the platform, including age verification during registration and ongoing monitoring.

These daun123 Terms & Conditions and any disputes arising from them are subject to and interpreted in accordance with the applicable laws. The following provisions apply to dispute resolution:

• Contact support first: Before taking any formal action, members with complaints or disputes are encouraged to contact the daun123 support team first via live chat or email at support@daun123.asia. We are committed to resolving disputes fairly and promptly within 5 to 7 business days.
• Appeals process: If you are not satisfied with the support team's decision, you may request a review by daun123 management by submitting a detailed written appeal. Management will provide a response within 14 calendar days.
• Final result: Decisions made by daun123 management following the review process are final and binding on all parties involved in the dispute.
• Amendment of terms: daun123 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to members via email or in-platform notification at least seven days before taking effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated terms.